Get in Touch With Us

This page explains how to contact the Crypto Casinos editorial team at fishingtown.io, what we can help with, and what we can't. We are an independent comparison site. We do not run casinos, hold player accounts or handle deposits, so we can't act on your behalf with any operator.

Age and responsible gambling: Our content is for adults only. The minimum age is 18 or 21 depending on the site and your state's rules, so check both before you play. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators.

How to reach the editorial team

Use the contact form or the editorial email address shown in the site footer or on this page's contact panel, if one is displayed. We haven't published a phone number, and we don't take enquiries through social media or chat apps. Please be wary of anyone claiming to be from Crypto Casinos who contacts you first and asks for crypto, wallet details or seed phrases. We will never ask for those.

What to include so we can reply usefully

1. The page address or the name of the casino you are asking about.
2. What you read, and what you believe is wrong, missing or unclear.
3. A source we can check, such as a public terms page, licence listing or official announcement.
4. The date you saw the information, since bonus terms and limits change.

Never send private keys, seed phrases, passwords or full wallet backups. We don't need them for any request.

What we can help with

• Corrections: Spotted an outdated bonus term, wagering requirement, supported coin or verification rule? Tell us. Our information was last verified on Oct 1, 2026, and operators can change terms without notice.
• Questions about our reviews: We can explain how we compared sites on coin support, game range, bonuses, payout speed, licensing and anonymity, and why a casino sits where it does.
• Method and ranking queries: Rankings are editorial. Commission does not buy position.
• Feedback and topic suggestions: Tell us which crypto-specific questions you want answered, such as network fees, stablecoins or wallet setup.
• Business and partnership enquiries: Introduce your organization and what you propose. We will say plainly if it can't affect editorial coverage.

What we can't do

• Resolve disputes with a casino. We have no authority over BetPanda, CoinCasino, Cryptorino, Blockbet, BC Game, Winna, Thrill, Hyperlucky, Cybet, Wild.io or any other operator. For a withdrawal, bonus or account problem, use that casino's own support first and keep records of your transaction hashes, timestamps and messages.
• Recover lost crypto. Blockchain transactions are generally irreversible. We can't trace, reverse or retrieve funds.
• Give legal or tax advice. Online gambling law varies by state, and winnings and crypto gains may be taxable. Please consult a qualified attorney or tax professional.
• Help bypass restrictions. We won't advise on false details, state geoblocks, or getting around identity, anti-money-laundering or sanctions checks.

Legal standing: a note we repeat on purpose

There is no federal legalization of online casinos in the US. Regulated online casinos exist only in a handful of states, and they don't run on crypto. The casinos we cover are offshore, typically licensed in places such as Curaçao or Anjouan rather than by a US regulator, so they sit in a legal grey area for US players. Availability differs by state, and many sites restrict certain states. Check your own state's laws before you play. If your question is about whether a specific site is available where you live, we can point you to what operators publish, but the final check is yours.

How we handle commercial relationships

Crypto Casinos may earn a commission if you sign up through some links. Commercial relationships do not decide our rankings. If you think a review looks biased, or a conflict of interest isn't clear, write and tell us. For readers looking beyond the US market, our guide to trusted non GamStop casinos covers a separate audience.

What happens after you write

A person reads each message. We prioritize factual corrections, and we update the page once we've confirmed the change against a public source. We don't promise a set reply time, and we may not answer messages that are abusive, promotional spam, or requests for personal gambling advice. If a message suggests someone is struggling with gambling, we will point to support such as 1-800-GAMBLER rather than recommend any casino.

Before you write: quick self-help checks

• Bonus questions: Read the casino's current terms for wagering requirements, time limits, eligible games and maximum bet rules.
• Withdrawal delays: Check network congestion, the confirmation count required, and whether the casino has asked for identity verification.
• Wrong network: Make sure the coin and network match on both sides before you send. A mismatch can mean permanent loss.
• Volatility: Crypto prices can move sharply while funds sit in an account. Stablecoins such as USDT and USDC reduce that risk but don't remove the risk of losing money while gambling.

Gambling should never be treated as income or a way to solve money problems. Only play with money you can afford to lose.